FAQ

How long does it take to get my item?
UK 1st class - allow 2-5 days
International - up to 12 days

What happens is I leave the text boxes blank on my card?

If you leave the name box blank we simply don't print anything. Your card will just have the standard greeting shown in the example such as 'Happy Birthday' 'Good Luck' or whatever the greeting on the example image shows.

Can I add an age on the birthday card?
You choose any text for any of our cards, if you would like us to add an age or number to any birthday card that's no problem simply tell us what number you would like. Some examples already have an age showing. If you need a different number simply type it into the box along with your other details and we will change this for you. 

What if I want the inside blank to write myself??
If you would like to write the card yourself, leave the text box blank and we will send the card blank.

You have the perfect card but I need it for a different occasion?
We can change or remove the greeting on all of our cards so that it suits your occasion. simply use the personalised text boxes to write what you want the card to say. So in this instance write 'Happy Anniversary ........' in the name box and we will print this instead of the greeting in the example.

Do you print exactly as I type in the box?
Usually yes. We will space the text as we see fit if you haven't already done so and may correct an obvious spelling mistake such as 'Birthday' if you’re lucky enough that we spot it but the responsibility for checking spelling and grammar ultimately lies with you.
If we miss a spelling mistake you made, we will not refund the order.

I can't find what I'm looking for??
We have 1000's of designs to choose from, please try searching by category and by using the search box at the top of the page. If you still can't find what you want please contact us as we may be able to design something specifically for you. 

How to Order:

Ordering personalised products from us really couldn't be easier!
Follow the simple instructions below and you'll have a fabulous unique item whizzing its way to you in no time!

1. Have a look around
Browse our huge range of personalised cards, personalised wrapping paper, personalised name prints and Thomas Kinkade Artwork.
Choose to look by category, use the drop down selection box or search for specific keywords.

2. Personalise it!
Once you have clicked on your chosen item you will see simple text boxes for you to enter information.
Entering your personalisation info here will not affect the display image or show you a preview because all of your personalisation is read and processed by our back office to help prevent error. You can enter the text exactly as you would like it to read, word for word, or if you like the wording in our example you could simply enter the changes of name etc.
If you leave any of the boxes blank, we simply won't personalise that area of your card or item and it will arrive blank.
Please double check your spelling and grammar, we print exactly as you ask!

3. Pop it in your trolley
Add your item to your cart. This saves your personalisation notes and you will be given the option to continue shopping or to checkout.

4. Delivery method
Select your delivery method. 
Personalised items delivered 1st class in the UK are free of charge, there is a very small additional charge for International delivery so please select the option you require.
If you want the item sending anywhere else in the world please select the relevant option. If you enter an international delivery address without selecting international postage your order may be delayed whilst we contact you for additional payment.

5. Checkout
If you are an existing customer, please log in to avoid filling out your details again.
New customers please create an account.
You can choose to have your item delivered to your own billing address or select an alternative shipping address to have it delivered directly to the recipient!
Please select your chosen payment method and complete checkout. We accept all major credit and debit cards and PayPal.

You will receive an email confirmation shortly after completing checkout detailing your order details. You will also receive a further notification once your item has been dispatched.

6. Your order will come straight through to our team of designers who will personalise your order manually with the information you have provided to ensure it looks great before we print and dispatch it.

If you need help with any part of the ordering process please contact us by clicking HERE